Shipping & Returns
As the customer you are responsible for all taxes and duties. Please email firstname.lastname@example.org for an international quote.
We hope you love your purchase as much as we enjoyed making it, however if you are not satisfied with the product, please follow the below steps. In order to be eligible for a refund, we ask that you return the item[s] within 30 calendar days of the purchase. The product must be in the same condition as when it was received, in its original packaging and undamaged. Please inform us of your return by emailing us on email@example.com prior to sending back the item via recorded delivery.
13 Northumberland Mansions
Lower Clapton Road
Refunds & Charges
After we receive your undamaged item we will process your return. The money will be refunded to the payment card you used during the purchase, please allow 5-10 business days for this payment to be processed.
If the product is not in a resaleable state, we will contact you and you will not be refunded. If you have initiated the return after the 30 day returns period, you will not be refunded and the item will be returned to you.